Social media is an extension of your customer service, and here's why.
If your business is not contactable and responsive on social media, your prospects will do business wit someone who is. Take your social media to the next level. Contact emanation today!
*Source: Hootesuite - The Global State of Digital 2021
Something we get asked a lot is:
"Why do so many businesses on Facebook just share the same sort of things over and over again?"
This was in relation to pages where all their posts are around one particular topic or theme but it applies to many other aspects of business pages too we've noticed.