What do reviews mean for your business!

Like it or not, we live in a digital world where you are potentially one review away from winning or losing your next customer.


Statistics published this week by Bright Local show just how important it is to have a review generation strategy with:

• 86% of consumers read reviews for local businesses (including 95% of people aged 18-34)
• Consumers read an average of 10 online reviews before feeling able to trust a local business
• 40% of consumers only take into account reviews written within the past 2 weeks – up from 18% last year
• 57% of consumers will only use a business if it has 4 or more stars
• 80% of 18-34 year olds have written online reviews – compared to just 41% of consumers over 55
• 91% of 18-34 year olds trust online reviews as much as personal recommendations
• 89% of consumers read businesses' responses to reviews
  

With this in mind I ask.....Do you have a review generation strategy?  


If not, I have opened up some FREE 15 minute phone meetings between 5 pm and 7pm Mondays to Thursdays to help you. Simply CLICK HERE to book.

Shannon Daniels
Small Business Growth Specialist