You might think this flowchart is pretty simple and you're right, it is a very basic system for troubleshooting a lamp. Now whilst you may think "Why would any one need instructions like this.", what if you employed someone who had never used a lamp before? What you now consider a "simple task" might need to be laid out in such a way that makes it easy to follow and ensures the same results regardless of who does the job. You see as unlikely as this particular example is this is the essence of why we have systems in business.
When growing a business, it’s important to define, implement, and establish systems early on. A business system is a working combination of people and automated applications organised to meet a certain set of business objectives. How much of it relies on people and how much on automation will of course depend on the desired outcome and what area of your business it is used in but the fact of the matter is systems can make or break your business.
Every area of your business should have a system in place to gauge productivity, effectiveness, and growth. Systems in your business will leverage resources like time, capital, and assets more effectively. With established systems, you’re ensuring that every part of your business is managed in such a way that you are no longer needed for the majority of day to day or repetitive tasks. After all, you want to own a business, not work a job for a company you just happen to own.
Systems every business should have include sales and marketing, inventory tracking, client lists, customer service, payroll, and production. There are of course many more and depending on what you do will depend on what systems you need but essentially these are the basics for general business. Don't forget, you are systemising your business to ensure measurable, guaranteed outcomes regardless of who is "at the wheel." Remember you are securing yourself time to work on your business instead of in your business.
The problem for many small business owners is that they think they have systems in place and often they do, they are all just in the business owners head. Documented systems ensure that your business will continue to run smoothly and effectively if you’re not there. They also greatly increase the value of your business if you ever want to sell or franchise it and even if you aren't looking to do either, increasing the value of your business has many other advantages.
Think of your business as a wheel with every system being a spoke. If one spoke gets broken or is not functioning properly, the wheel’s structure will weaken. To avoid a total collapse, the problem spoke will need to be fixed immediately. The same can be said of your business because by establishing individual systems you’ll be able to identify such weak spots quickly, address them effectively, and get back to the primary objective at hand: growing your business!
This article was prepared by Ant Ulijn, Social Media Extraordinaire and Values Alignment Expert from emanation. If you found this information useful, please comment below, subscribe above and like us on Facebook for more great content like this.